Privacy Policy for MeraprofVR, applications and websites

1. Privacy Policy

Effective date: September 21, 2018

meraprofVR (“us”, “we”, or “our”) operates the https://meraprof.com website, meraprofVR virtual reality apps & meraprofVR parent apps (the “Service”).

This Privacy Policy applies to our websites (each a “Website”), games (each a “Game”), mobile applicationVirtual reality apps and other online services that post a link to this Privacy Policy (collectively, the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://Meraprofvr.com

1.1 Applications & Games

This privacy policy applies to our all  virtual reality based and mobile based apps/games which are listed on Meta Oculus store, Google Play store and IOS app store.

1.2 Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2. Types of Data Collected
2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

2.2 Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

2.4 Use of Data

MeraprofVR uses the collected data for various purposes:

2.5 Transfer of Data

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

MeraprofVR will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

2.6 Data Deletion

As our user you have the right to request the deletion of your personal data once you no longer use our services or products or plans to stop using it. For this you just need to send an email to the company support email with relevant user information for the request and once we receive and confirm your request, We will delete your personal information from our records.

3. Disclosure of Data
3.1 Legal Requirements

MeraprofVR may disclose your Personal Data in the good faith belief that such action is necessary to:

3.2 Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

6. Links to other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

7. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Refund Policy

You have to specify the shipping address at the time of purchase. All product(s) shall be delivered directly to the address as specified. You cannot change the shipping address after the order is processed under any circumstances. In case of any change in the address, You need to specify the same to us in writing well in advance to the shipping date. Any inconsistencies in name or address will result in non-delivery of the product(s).

(a) For the return of product(s) damaged at the time of delivery, the shipping charges shall be borne by the Company. However, for return any of the product(s) for any other reasons, it shall be the responsibility of the User to arrange for the return of such canceled product(s) and the shipping charges shall be borne by such User. (b)We request You not to accept any product package that seems to be tampered with, opened, or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Company. Any products returned showing signs of any use or damage in any manner shall not be accepted for return. (c)All requests for the return of products have to be placed within 15 (fifteen) days from the date of delivery. Please note that no refunds shall be claimed or will be entertained post 15 (fifteen) days from the date of delivery.

10. Data Deletion Policy

Meraprof Edutech Pvt. Ltd. (hereinafter referred to as "we", "our", or "us") is committed to protecting the privacy of our users. This Data Deletion Policy outlines the procedures we follow to ensure the personal data of our users is deleted upon their request. We collect and store the following types of personal information:

User Rights

Users have the right to request the deletion of their personal data at any time. Upon receipt of a verified request, we will delete the requested data from our systems, except where we are required to retain it for legal or regulatory purposes.

To request the deletion of your personal data, please follow these steps:

  1. Contact Us: Send an email to info@meraprofVR.com with the subject line "Data Deletion Request".

  2. Include the Following Information:

    • Your full name
    • The email address associated with your account
    • Contact number (optional, for verification purposes)
    • MeraprofVR App Username
    • A brief description of your request
Verification Process​

To protect your privacy and security, we will take reasonable steps to verify your identity before processing your data deletion request. This may include:

Processing Time

We aim to respond to all data deletion requests within 3 business days. The complete deletion process may take up to 4 days, depending on the complexity of the request and the amount of data involved.

Post-Deletion

Once your data deletion request is processed:

Exceptions

We may retain certain information where required by law, for legitimate business purposes, or to complete transactions or fulfill services you have requested before requesting deletion.

Contact Us

If you have any questions or concerns about this Data Deletion Policy or our data practices, please contact us at:

Meraprof Edutech Pvt. Ltd.

info@meraprofVR.com

Changes to This Policy

We may update this Data Deletion Policy from time to time. We will notify you of any changes by posting the new policy on our app and updating the effective date. We encourage you to review this policy periodically for any changes.